Payment Policy

Payment Policy

Maximum Security and Convenience for Our Rider Gear Customers

To provide you with the safest and most convenient shopping experience, we rely on established security standards.

1. Accepted Payment Methods

We currently only accept payments via PayPal. This ensures maximum security and optimal buyer protection for every transaction.

2. Secure Processing via PayPal

We primarily use PayPal as our payment gateway. PayPal is one of the safest and most convenient online payment methods worldwide. You have the flexibility to pay using your PayPal balance, a linked bank account, or a credit card. Your sensitive financial data is fully protected, and we will never have access to this information.

3. Currency and Exchange Rates

All transactions in our online store are processed in US Dollars (USD $). If your PayPal account is set to a different currency, PayPal will automatically convert the amount based on the exchange rate at the time of payment.

4. Troubleshooting PayPal Payments

If you encounter any issues during the checkout process, please check the following:

Payment method declined: The bank account or credit card linked to your PayPal account may have insufficient funds. Solution: Log in to PayPal and select an alternative payment method, or contact your bank.

Security check: PayPal's risk management system has flagged this transaction for a routine review. Solution: Please wait for PayPal's authorization, or check your email inbox for further instructions from PayPal.

Timeout: The browser window was left open for too long before completing the login process. Solution: Refresh the checkout page and restart the payment process.

5. Data Protection and Transaction Security

During the payment process, you will be redirected directly to the PayPal payment platform via a secure, encrypted connection. Wild Vibe will never collect, view, or store your credit card or bank account information. Every transaction is protected by PayPal's industry-leading encryption and anti-fraud technology.

Questions About Your Billing?

If you have any questions regarding a charge or if a payment fails, our customer service team is here to help:

Email: service@ridergear.shop

Business Hours: Mon - Fri, 9:00 AM - 6:00 PM (EST)